Every industry battles certain misconceptions that can make it difficult to carry a positive reputation in their community. The towing industry in no exception. Here at Hi-Way Towing, we want to demystify some of the most common misconceptions about the towing industry so that you can feel confident and comfortable when you see our trucks out there serving our community. We pride ourselves on our many years of service to the north east Texas region, and our reputation for great service matters to us because it matters to you!
Myth 1: We Only Offer Towing Services
While this is true for some tow companies, Hi-Way Towing, like many others, offers several different services in addition to our tow services. We are available for a whole range of road side services like jump starting, unlocking, tire change, winch out, and more! We know that anything can happen when you are on the road, and we have made it our mission to be there for you no matter the issue.
Myth 2: Tow Companies Are Out To Get You
Unfortunately, the tow industry can be the center of some negative attention, especially ones located in the city. Some tow companies have contracts with the city and its police department to work together to relocate illegally parked vehicles. The owner of the vehicle must then pay a fine to get their vehicle out of the impound lot, and this can cause a lot of tension. Tow companies are not out to get your money, but some of them are hired by the city to help enforce parking laws. Keep in mind that most tow companies offer a wide range of services that are in place to help when people are in need.
Myth 3: Tow Companies Can’t Tow Large Vehicles
At Hi-Way Towing, we have a fleet of different sized trucks in order to be able to tow a wide range of vehicles. If you need a larger truck or even heavy equipment towed or hauled, we can probably help you with that. Our drivers are specially trained and can safely get your vehicle or equipment from point A to point B.
Myth 4: You Can Only Call A Tow If There Has Been An Accident
While it is handy to have the ability to call a tow truck in the midst of a traffic accident, we are available for more than just emergency situations. If your vehicle is not running properly while you’re out and about or even if it is parked at your house, we will come to you to get your vehicle wherever you need it to go 24 hours a day! Hi-Way Towing also offers hauling and junk removal services as well in addition to our roadside services.
At Hi-Way Towing, our goal is to benefit our communities in north Texas by serving you the best way we know how. If you are in need of a tow truck in Tyler TX, call Hi-Way Towing, and we will help you get where you need to go! 903-581-1821